Frequently Asked Questions
Installation & Maintenance
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We provide free, customized holiday lighting design services to bring your vision to life or offer expert guidance if desired.
Customized installations for rented lights using high-quality commercial-grade lights and supplies. Our team excels at creating and fitting lights to enhance the aesthetics of your home or business.
We provide a comprehensive maintenance guarantee, leaving no room for compromise, to ensure the flawless functionality of the lights throughout the entire season. -
Unfortunately, we can not install lights you already own. Providing you with a safe, consistent and brilliant display night after night is our number one goal. We use only the safest, highest quality, commercial grade products to back our No Bulb Out Guarantee. We can’t ensure that with any other lights.
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Experience the classic charm of Christmas lights with our C9 LED bulbs! Choose from a range of colors including sun warm white, pure white, candy cane, or multi-color to create the perfect festive ambiance. If you can think it we can provide it!
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- Access to your preferred power outlet is required for the installation.
- Clear the driveway to ensure safe and optimal access.
- Make sure there is sufficient clearance to access roofline areas
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Please call or email our office to let us know about the issue you’re having and we will have someone out within 2 buisness days to repair the lights.
Scheduling & Pricing
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-Several factors are taken into account when determining the pricing for your specific requirements, such as the required amount of lights, the height and intricacy of the installation, and the utilization of specialized equipment.
-During the holidays we have a $700 minimum, and the price range for average homes usually falls between $1000 and $1500.
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There is no year-to-year contract, just let us know you would like to pause and we will have your custom cut lights ready for you if you choose to return.
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To secure a confirmed spot on our schedule, it is essential to receive a deposit of 50%. The remaining 50% is payable on the day of installation.
We accept checks, Visa, MasterCard, American Express & Discover.
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During the holiday season, our lighting system operates on a rental basis. This ensures that any damaged bulbs are replaced without any extra charges to you. Additionally, we provide secure storage for your custom cut lights until you are ready to use them again next year.
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We are excited to welcome you as a client. To schedule your evaluation, please fill out our form for a quote or contact us at 925-391-1394. Our lighting installer will arrange a specific time to meet you at your home, ensuring a prompt and efficient service. During the meeting, our installer will thoroughly address all aspects of your lighting display.
Removal & Storage
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The removal process starts on January 2 and appointments are not required.Our team conducts removals based on location to expedite the process for all customers. We will inform you about the anticipated date for the removal of your lights.
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Usually, your attendance is not needed for the removal; nonetheless, it could be necessary depending on the power configurations of your home. We will review following the installation to guarantee a smooth removal experience.
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You can rest assured that storage is taken care of. We store them safely at our facility, leaving your home ready to shimmer again next year.